Release notes: Ava video security systems 5.5.6
Last modified: Thursday January 26, 2023.
Learn about new features, fixes and any issues found in testing for the Ava video security systems software.
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About this release
(back to top)Ava Security no longer provide major software and feature updates for standalone on-premises Ava Aware deployments.
(Ava Aware Cloud deployments are not impacted by this announcement.)
See: EOL Announcement and How to: Migrate your Ava Appliances to Ava Cloud Connectors
- Ava Aware® and Ava Aware Cloud® video management systems
- Ava cameras and Ava Cloud cameras
Installing this release will upgrade Ava Aware® and Ava Aware Cloud® video management systems, and, if needed to maintain feature compatibility, any Ava cameras associated with your deployment.
These software packages have been released to the Stable Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Ava Aware/Ava Aware Cloud software version 5.5.6 | Thursday January 26, 2023 | Ava Aware: 5_5_230124_16323 |
| Ava cameras/Ava Cloud camera software version 5.5.6 | Thursday January 26, 2023 | Ava cameras: 5_5_230124_19389 |
What's new
(back to top)In this release, Ava Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Improvements to Cloud Storage information |
When viewing the Backup status information, you are now shown the status as either |
5.5.2 |
| Support for Ava Flex™ cameras |
The new Ava Flex cameras have been released for general sale. This version of the Aware and Ava cameras software includes features specific to the new camera. See: |
5.5.2 |
| Support for new Disruptive Technologies sensor types |
Ava Aware now supports the new Disruptive Technologies sensors to detect motion, desk occupancy and CO2 levels. See: |
5.5.2 |
| Improved notification banner for administrators | When the Aware software updates, a banner is shown to Administrator users, providing a link to the Release Notes. | 5.5.2 |
| Tunnel RTSP streams |
To improve interoperability, you can now configure tunneling of RTP media over unencrypted RTSP connections between third-party cameras and Ava Aware. |
5.5.2 |
| 802.3ad Link aggregation for Cloud Connector network interfaces |
To improve the reliability and availability of your Ava Cloud Connectors, you can now configure link aggregation on the Cloud Connector network interfaces using Link Aggregation Control Protocol (LACP). |
5.5.2 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| Ava-739 |
A vulnerability has been resolved in Ava Aware. |
5.5.6 |
| 15732 | An issue where email alerts from Ava Quad cameras could include a snapshot from the wrong source has been resolved. | 5.5.6 |
| 15802 | An issue that caused Similarity search and Search from video to stop working has been resolved. | 5.5.6 |
| 15069 | An issue where Ava Dome cameras lost focus after an upgrade has been resolved. | 5.5.6 |
| 15714 | An issue where, in certain circumstances, excessive logging of an issue could lead to a camera becoming unresponsive has been resolved. | 5.5.5 |
| 15570 | An issue where, in some circumstances, deployments might frequently restart has been resolved. | 5.5.5 |
| 15536 | An issue where counts information was not being loaded to the Counts tool has been resolved. | 5.5.5 |
| 15490 | An issue seen when adding certain Vivotek camera models to an Ava Cloud Connector has been resolved. | 5.5.5 |
| 15260 | An issue where the count information returned from the Aware API might not have been accurate for some deployments has been resolved. | 5.5.5 |
| 15220 | An issue where the contrast was initially low after enabling HDR on an Ava Flex camera has been resolved. | 5.5.5 |
| 15143 | An issue where, if a deployment was renamed, the links for any emails triggered by Cloud Connector rules were not updated has been resolved. | 5.5.5 |
| 15395 | An issue where, in some rare circumstances, an Ava Quad camera might not record due to having no available streams has been resolved. | 5.5.2 |
| 15191 | An issue where a License Plate Recognition rule might not always trigger a configured webhook has been resolved. | 5.5.2 |
| 15065 | An issue where camera backups continued beyond their scheduled time frame has been resolved. | 5.5.2 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 15566 | Issue: The Counts tool might take some time to update with count data. | Aware |
| 15242 |
Issue: When creating a new deployment from the DMP, you cannot currently enable DMP access. Workaround: The initial user that was created during the deployment creation (or other newly created users with suitable permissions) can enable DMP access. |
DMP |
| 15220 | Issue: When Ava Flex cameras first enter HDR mode, the contrast is low. The contrast levels improve automatically over time, and do not need any additional user interaction. | Ava Flex |
| 15083 | Issue: When an Ava Flex is powered up and connects to Aware, the sensor values are less accurate and take some time to stabilize. | Ava Flex |
| 15052 |
Issue: After upgrading or rebooting Ava Quad cameras, one or more sources might lose focus. Workaround: After upgrading or rebooting Ava Quad cameras, check that the sources are all focused, and if not, trigger a focus from |
Ava Quad |
| 14822 |
Issue: when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it is not automatically upgraded. Workaround: Either manually upgrade the newly added Cloud Connector, or wait for the next system upgrade before adding devices to the Cloud Connector group. See How to: Claim your Ava Cloud Connector for more information. |
Cloud Connectors |
| 14427 | Issue: For the Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Ava Quad |
| 14122 |
Issue: You might observe glitching in Video view if the viewing station includes an Intel(r) Iris(R) Xe GPU, and your browser has Hardware Acceleration enabled. Workaround: Disable Hardware Acceleration from within your browser. See Reference: Browsers supported by Aware |
Viewing station compatibility |
| 13925 |
Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. |
Ava Flex |
| 14427 | Issue: For the Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Ava Quad |
| 14122 |
Issue: You might observe glitching in Video view if the viewing station includes an Intel(r) Iris(R) Xe GPU, and your browser has Hardware Acceleration enabled. Workaround: Disable Hardware Acceleration from within Chrome. See Reference: Browsers supported by Aware |
Viewing station compatibility |
| 13738 |
Issue: When adding third-party cameras to Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the |
Aware |
| — | Due to changes we have made to the way audio is recorded and replayed:
|
Ava Aware mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Aware |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Aware |
| 12255 | Issue: You cannot currently associate an Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Ava Cloud camera with a speaker. | Aware |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Aware |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Aware |
