Release notes: Ava video security systems 4.9.6
Last modified:.Wednesday June 15, 2022.
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About this release
(back to top)This Ava video security system release includes software for the:
- Ava Aware® and Ava Aware Cloud® video management systems
- Ava Cameras and Ava Cloud Cameras
Installing this release will upgrade Ava Aware® and Ava Aware Cloud® video management systems, and, if needed to maintain feature compatibility, any Ava Cameras associated with your deployment.
| Release label | Release date | Software build number |
|---|---|---|
| Ava Aware/Ava Aware Cloud software version 4.9.6 | Wednesday June 15, 2022 | Ava Aware: 4_9_220614_13749 |
| Ava Cameras/Ava Cloud Camera software version 4.9.6 | Wednesday June 15, 2022 | Ava Cameras: 4_9_220614_16767 |
These software packages have been released to the
What's new
(back to top)In this release, Ava Aware provides the following features
| Feature | Description | Added in version: |
|---|---|---|
| Exclude objects from analytics |
If you experience issues where Aware continually makes a false detection (for example, detects a mail box as a person), you can now exclude that object from the analytics. You can exclude these false detections from the Devices tool, and also from Alarms. See: |
4.9.4 |
| Access control updates |
When using access control systems integrated with your Ava Aware deployment, you can now set the door state from Video view and Map view. See: |
4.9.4 |
| Additional options for user management |
You can configure User groups so that the users cannot access your Aware deployment using the Ava Aware mobile apps. Configure individual user accounts to lock from a defined future time. This is useful, for example, to configure a user account for an Installation Engineer that will automatically lock after a set number of days. Also, you can now create User groups that include restrictions on the times that users can sign into your Aware deployment. See: |
4.9.4 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version: |
|---|---|---|
| 13107 | An issue where, after an Aware upgrade, analytics stopped and no metadata was generated for some ONVIF cameras has been resolved. | 4.9.6 |
| 13114 | An issue where some older Vaion or Ava-branded cameras lost network connections after an upgrade has been resolved.
Notice Contact Ava support for assistance with recovering any impacted cameras. |
4.9.5 |
| 13037 | An issue where Operator users lost permissions to listen to audio has been resolved. | 4.9.5 |
| 13022 | An issue where the unexpected restart of an internal software component in a Cloud Connector could lead to short periods of video not being recorded has been resolved. | 4.9.5 |
| 12979 | An issue where theAware user interface limited the number of characters allowed in email addresses and usernames has been resolved. | 4.9.4 |
| 12889 | An issue where PTZ no longer functioned on cameras where you had set a new preset has been resolved. | 4.9.4 |
| 12857 | An issue where, when webhooks were configured as the action in LPR rules, a webhook was erroneously sent when non-matching license plates were detected has been resolved. | 4.9.4 |
| 12849 | An issue where, when integrating Disruptive Technologies sensors, webhooks were not sent if the Sending Method was configured as From Ava devices has been resolved. | 4.9.4 |
| 12727 | An issue where, in some rare circumstances, the web interface could become unresponsive and freeze has been resolved. | 4.9.4 |
| 12682 | An issue where unknown files were not correctly removed from disk when requested has been resolved. | 4.9.4 |
| 12503 | An issue where video playback might pause several times when the recorded feed is close to the current time has been resolved. | 4.9.4 |
| 12359 | An issue where, when some third-party cameras requested RTSP streams from Aware, after a short time the stream dropped has been further improved by better support for non-standard keepalive methods. | 4.9.4 |
| 11819 | An issue where, when editing the Network interface settings on your Ava Cloud Connector or Ava Appliance, you occasionally saw an error has been resolved. | 4.9.4 |
| 11168 | An issue where, if you left the user interface in the background while Aware upgraded, when you returned to the interface, the icons were missing has been resolved. | 4.9.4 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages.
| Reference | Issue | Software |
|---|---|---|
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Aware |
| 12437 | Issue: If you configure line-crossing rules to match LPR detections on cameras mounted in corridor/portrait modes, the rules do not correctly trigger. | Ava Cameras |
| 12292 | Issue: Recorded audio is not being played back from cloud backups. | Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Aware |
| 12255 | Issue: You cannot currently associate an Ava Camera connected to one Cloud Connector with a third party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Ava Cloud Camera with a speaker. | Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Aware |
| 11454 | Issue: When using an External Viewer, if you don't display the streams for 24 hours or more, when you again try to display the viewer, you are prompted for a new one-time password. This could be due to the computer being shut down, or the browser being closed. | Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Aware |
| 9752 | Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed. | Aware |
| 9327 |
Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page. Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm. |
Aware Cloud |
| 9165 | Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event. | Aware |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Aware |
| 7983 | Issue: When using Aware Cloud to configure webhooks from Ava Cloud Cameras, the $url value is not being included in the webhook. | Ava Cloud Cameras |
| 7549 | Issue: When searching from the Video view timeline on Aware Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. | Aware |
| 6911 | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Aware |
| 6242 | Issue: When attempting to view live or playback video recorded from Ava Cloud Cameras, the playback sometimes stutters and does not progress smoothly. | Ava Cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Aware |
| 5406 |
Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera. See:
|
Aware |
| 5253 |
Issue: The storing of audio from the Ava Cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Ava Camera and from the Ava Aware user interfaces. See:
|
Ava Cameras |
| 2151 |
Issue: If you manually change the IP address of your Ava Camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. |
Ava Cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Aware |
