Reference: Domains used by your Alta Aware deployment

Last modified: Wednesday November 15, 2023.

 

Your Alta Aware deployment periodocally contacts different domains and IP addresses, for a variety of reasons, including checking for updates, ensuring communications are ongoing, and to send/fetch data that is needed for correct operation of your configured Aware features. These connections can include *.avasecurity.com, *.motorolasolutions.com and other domains, and can optionally include contact with IP address 1.1.1.1 for DNS queries and network connectivity testing.

As the domains used by Alta Aware change as new Aware features, regions, and clusters are added, we recommend you use the wildcard domains listed in the referenced topics when configuring your corporate firewall rules.

However, for networks that cannot use wildcard entries in their firewall allow lists, you can interrogate the Alta Aware API to get the current list of domains being used by your Alta Aware deployment.

Task — Interrogate Alta Aware to view the list of domains currently being used

  1. Create the API query by appending /api/v1/firewallRules to the end of your deployment URL: https://<deployment URL>/api/v1/firewallRules.
  2. Using your browser, navigate to the URL created above.

The list of currently-in-use domains, together with the descriptions for each, and the ports and protocols used, is shown.

Avigilon Alta only guarantees continued operation of all Aware functions if wildcard domains are used for your firewall allow lists, or if those allow lists are automatically updated with the currently-in-use domain lists.