How to: Manage Aware user access

Last modified: Thursday February 16, 2023.

From the Users tool, an Administrator can change the User group to which a user is assigned, unlock accounts, and manage user passwords.

Prerequisites

To manage Users, you must have Administrator privileges.

Task — Open the Users tool

1. Log in to Alta Aware as an Administrator.
2. Click Users, or click Add new tool, then select Users.

Task — Change the User group for a user

1. Select the user to change. To select multiple users, hover over each user and click the checkbox to the left of their user name.
2. Click Edit user.
3. From the Change user group drop-down list, select the user group to which the user is to be moved.
4. Click Done.

Task — Unlock a user account from Aware

1. Select the user to have their account unlocked. To select multiple users, hover over each user and click the checkbox to the left of their user name.
2. Click Edit user and select Unlock user.
3. (Optional) You can amend the lock period by clicking Edit:
   1. Make the required changes to the selected locking time.
   2. Click Lock to confirm the updated lock information.
4. Click Done.

Task — Send an email with a password reset link

1. Select the user to be sent a password reset email. To select multiple users, hover over each user and click the checkbox to the left of their user name.
   
2. Click Edit user and select Send email with password reset link.
3. Click Done.

Task — Delete a user from Aware

1. Select the user to delete. To select multiple users, hover over each user and click the checkbox to the left of their user name.
2. Click Edit users.
3. Click Delete user.
4. Chose Delete to complete this action.