How to: View or download Aware audit logs

Last modified: Thursday February 29, 2024.

To view information about changes made to your Alta Aware deployment, the live video clips, playback video, or recorded video viewed by your users, check the audit logs. You can also download the log files for further analysis.

Aware captures all user logins to the deployment, whether that is directly, or via the Avigilon Alta Deployment Management Portal (DMP).

However, only explicit logouts are recorded in the audit logs — if a user simply closes the browser window used to connect to Aware, this is not recorded.

Task — View audit logs from Alta Aware

  1. Log in to Alta Aware as an Administrator.
  2. Click New tool, then select System System.
  3. From Deployment, select Settings.
  4. Select Audit logs.
  5. Select View logs.
  6. Choose to view either Configuration logs or Viewer logs.

    Configuration logs Configuration logs are limited to the last 90 days of data, or 100,000 entries.

    Viewer logs are limited to the last 90 days of data, or 1,000,000 entries.

  7. Use Search Search to search for particular words, for example, the name of a rule, or a change to the time-ranges, that appear in the audit log.
  8. To view audit logs from a specific time frame, use the From and To time fields.

    To view the details for an individual Audit log entry, double-click the entry.

Task — Download audit logs from Alta Aware

  1. Click Download logs for either CONFIGURATION LOGS or VIEWER LOGS.
  2. Choose whether to download:
    • All Audit logs.
    • The Last (days) of Audit logs.
      Specify the number of days to download.
    • Audit logs Older than (days).
      Specify the number of days to download.

      Configuration logs Configuration logs are limited to the last 90 days of data, or 100,000 entries.

      Viewer logs are limited to the last 90 days of data, or 1,000,000 entries.

  3. Click Download.
    The selected Audit log is downloaded in JSON format.
  4. Click Done.

Task — Delete audit logs from Alta Aware

  1. Scroll down and click Delete logs for either CONFIGURATION LOG or VIEWER LOGS.
  2. Specify the age of audit logs to be deleted:
    Delete Older than (days).
  3. Click Delete.
    The selected audit logs are permanently deleted.
  4. Click Done.