How to: Upgrade your Ava Cameras from Aware

Last modified: Friday September 18, 2020.

Use the Aware software to manage your Ava Camera updates. You can also select to update multiple Ava Cameras to make the process of upgrading your cameras easier to manage and less time-consuming.


For Ava Cloud Cameras connected to Aware Cloud, the cameras update automatically whenever the Aware Cloud software updates. The options to configure the maintenance window for Aware Cloud are found from the Settings buttonSettings button, under System.

Task — Open the Devices tool

  1. Log in to your Ava Aware deployment.
  2. Click New tool from the tool ribbon, or click the Add new tool button Add new tool button, then select Devices tool button Devices.

    If the Devices tab is already open, click the tab to view the page.

If a software update for your Ava Cameras is available, an orange notification is shown at the top of the Devices tool.

Task — Update your Ava Cameras

  1. Click the notification message that lets you know how many Ava Cameras are ready for the software update.
    The Ava Cameras firmware update dialog is displayed.
  2. From the list of Ava Cameras to which the update applies, select the cameras to update.
  3. Click Update.
    The firmware for the selected Ava Cameras is updated. This process might take several minutes.

    Click Minimize to continue with other tasks whilst the update process is under way.

  4. When all selected Ava Cameras have updated, click Close.